At SD ASSIST, we leverage our years of expertise to provide top-notch Technical and Medical Assistance Services, primarily to members and customer in Europe and Turkey.
We ensure that all our customer traveling receive prompt and efficient assistance in case of accidents, breakdowns, and other support needs, making their journeys safe and enjoyable.
With offices and call centers located in Brussels, Frankfurt, and Istanbul, our team of 120 dedicated professionals serves both individual and corporate clients with a commitment to 100% customer satisfaction. We collaborate with the most reputable assistance companies in the countries where we operate.
In June 2016, we entered into a strategic partnership with AvD (Automobilclub von Deutschland), one of Europe’s strongest and most respected automobile clubs. In May 2017, we further expanded our service capacity by partnering with Viking Assistance Group. Additionally, we are recommended by the Turkish Ministry of Foreign Affairs and Turkish Embassies, and we are officially registered with the General Directorate of Consulates of Turkey.
With a wide network of offices and expert teams across Europe, we are available 24/7, 365 days a year, ensuring that our customers can travel safely and worry-free whether in Europe and Turkey.
Why Choose SD ASSIST?
There are countless reasons to choose SD ASSIST:
- 24/7 Emergency Roadside Assistance: In case of breakdowns or accidents, your vehicle will be towed to the nearest repair shop or authorized service center.
- Hotel Arrangements: If your journey is interrupted due to a breakdown or accident, we organize hotel accommodation for you and your family.
- Car Rental/Replacement Vehicle: If your vehicle is out of service or under repair, we provide a replacement vehicle to keep you moving.
- Transportation Arrangements: We organize flights, buses, trains, or taxis to ensure you can reach your destination in case of breakdowns or accidents.
- Vehicle Repatriation: In case of severe breakdowns or accidents, we arrange for your vehicle to be transported back to your residence.
Our professional technical and administrative team is always by your side. Discover the advantages of SD ASSIST and make your travels smooth and secure!
Our Values
We prioritize quality service, trust, and transparency in every aspect of our work, striving to maximize the satisfaction of both individual and corporate clients. Our goal is to transform the travel experiences of Turkish citizens abroad and at home into safe, seamless, and heartfelt journeys. We aim to be a reliable companion on the homecoming route, ensuring you feel supported every step of the way.
Our Mission
The journey is an opportunity to reconnect with family, culture, and roots, offering a chance to reunite with loved ones.
As a company that has experienced this journey firsthand, we are dedicated to ensuring that our customers travelling in Europe and Turkey enjoy a comfortable and stress-free travel experience with their families. Through our high-quality services, we make their journeys enjoyable and provide peace of mind. By offering 24/7 solutions 365 days a year, we work tirelessly to ensure the safety and satisfaction of our clients.
Our Vision
Our vision is to become the industry leader in Technical Assistance and Roadside Services. We aim to provide the best service at affordable prices while continuously developing innovative solutions to strengthen our position as a pioneer in the sector.
With a customer-focused approach, we strive to expand our service network every day to meet the needs of our clients. With SD ASSIST, you can always travel with peace of mind.